How can we help?
What would you like help with today? You can quickly take care of most things here, or connect with us when needed.
What would you like help with today? You can quickly take care of most things here, or connect with us when needed.
Your tracking number will only be available when your order has been shipped.
To follow your order's processing timeline, please check the email with the title "Your Usahomestation order is now complete" that we send, which contains your tracking link.
Option 1: Click here and provide your order information to check the order status.
Option 2: Check your fulfilled confirmation email to get the tracking number. You can check the tracking details with that
Note: If you can't track your order, please kindly recheck your Email address, your Order ID or contact us to support.
Tracking information may not be updated immediately for some reasons, such as:
However, if your tracking status has not been updated for over 5 business days, please contact us to be supported right away.
If your order contains a variety of products, your items may be split up during the manufacturing process which leads to separate shipments. (Rest assured that you’re only charged one combined shipping fee for all the items in your order during checkout).
You will receive a shipping notification for each shipment in your order. If the second package does not arrive after a few next days, please contact us and you will be assisted right away.
In Homepage, Product pages, and your Cart, the price shows in your currency so it can be easier for you to consider a purchase.
However, once you reach the Checkout page, both your subtotal and Tax fee (if any) will be converted back to US dollars and you will be charged in US dollars.
Import duties, taxes, local taxes and charges are not included in the item price and shipping cost. Usahomestation is not responsible for reporting or paying taxes. These charges vary from one country to another and are the buyer's responsibility.
All orders are made on Usahomestation are DDU (Delivery Duty Unpaid) basis, import taxes and duties will not be paid through Usahomestation. Instead, the shipping carrier will invoice you upon delivery of your merchandise depends on the sales tax laws of the location to which you are shipping.
Please check with your country's customs office to determine what these additional costs will be.
If you wish to cancel or change your order details, please email us. A Customer Service representative will check and confirm if the order can still be canceled.
Please keep in mind that any cancellation after 6 hours upon approval of the order will no longer be allowed.
To proceed with the replacement quickly, please include a photograph demonstrating the issue and send it to support@usahomestation.com for further assistance.
All refunds will be credited to your original form of payment within 10 business days.